Posts in Bar & Restaurant

Staff Training (10)

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Jul 10
When a Guest Is About to Leave Without Buying: Don’t Chase — Rehook […]
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Staff Training (9)

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Jul 8
When a Solo Guest Looks Disengaged: Don’t Interrupt — Gently Invite A guest […]
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Staff Training (7)

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Jul 4
“When a Guest Starts Comparing You to Competitors: Don’t Compete — Reframe” A […]
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Staff Training (5)

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Jun 30
When the Guest Is Clearly Disappointed but Says Nothing: Silent Signals, Smart Moves […]
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Staff Training (4)

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Jun 28
When a Guest Asks for a Discount: How to Say No Without Saying […]
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Staff Training (2)

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Jun 24
When the Guest Complains About the Price: Don’t Defend It — Frame It […]
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Staff Training (1)

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Jun 22
When Guests Can’t Decide: How Your Staff Can Guide Choices Using Psychology (Not […]
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Florence -Robiglio

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Jun 11
From Burgundy Blahs to Emerald Wow: A €1000 Behavioral Glow-Up Ever walked into […]
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Design Crimes & Dining Fines: How to Turn Meh into Memorable Without Selling a Kidney

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Jun 5
Let’s not sugarcoat it: some restaurants feel more like a tax office with […]
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When the Door Repels More Than It Welcomes: 10 Behavioral Sins at the Entrance (and How to Fix Them Without Summoning an Architect

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May 30
Restaurant Redesign Chronicles Let’s talk about entrances — those few seconds where your […]
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