Posts in staff training

Staff Training (10)

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Jul 10
When a Guest Is About to Leave Without Buying: Don’t Chase — Rehook […]
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Staff Training (9)

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Jul 8
When a Solo Guest Looks Disengaged: Don’t Interrupt — Gently Invite A guest […]
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Staff Training (8)

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Jul 6
When a Guest Is Celebrating Something (But Doesn’t Say It Out Loud): How […]
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Staff Training (7)

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Jul 4
“When a Guest Starts Comparing You to Competitors: Don’t Compete — Reframe” A […]
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Staff Training (6)

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Jul 2
Link to full video When a Family with Kids Walks In: Don’t Just […]
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Staff Training (5)

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Jun 30
Link to full video When the Guest Is Clearly Disappointed but Says Nothing: […]
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Staff Training (4)

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Jun 28
Link to full video When a Guest Asks for a Discount: How to […]
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Staff Training (3)

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Jun 26
Link to full video When the Guest Seems Rushed or Stressed: Don’t Move […]
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Staff Training (2)

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Jun 24
Link to full video When the Guest Complains About the Price: Don’t Defend […]
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Staff Training (1)

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Jun 22
Link to full video When Guests Can’t Decide: How Your Staff Can Guide […]
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