Posts in staff training

Staff Training (10)

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Jul 10
When a Guest Is About to Leave Without Buying: Don’t Chase — Rehook […]
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Staff Training (9)

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Jul 8
When a Solo Guest Looks Disengaged: Don’t Interrupt — Gently Invite A guest […]
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Staff Training (8)

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Jul 6
When a Guest Is Celebrating Something (But Doesn’t Say It Out Loud): How […]
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Staff Training (7)

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Jul 4
“When a Guest Starts Comparing You to Competitors: Don’t Compete — Reframe” A […]
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Staff Training (6)

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Jul 2
When a Family with Kids Walks In: Don’t Just Smile — Strategically Engage […]
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Staff Training (5)

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Jun 30
When the Guest Is Clearly Disappointed but Says Nothing: Silent Signals, Smart Moves […]
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Staff Training (4)

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Jun 28
When a Guest Asks for a Discount: How to Say No Without Saying […]
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Staff Training (3)

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Jun 26
When the Guest Seems Rushed or Stressed: Don’t Move Faster — Move Smarter […]
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Staff Training (2)

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Jun 24
When the Guest Complains About the Price: Don’t Defend It — Frame It […]
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Staff Training (1)

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Jun 22
When Guests Can’t Decide: How Your Staff Can Guide Choices Using Psychology (Not […]
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