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Staff Training (2)

Link to full video When the Guest Complains About the Price: Don’t Defend […]

Staff Training (1)

Link to full video When Guests Can’t Decide: How Your Staff Can Guide […]

Part 3: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

Link to full video 1. TV at Neck-Tilt Level: A Pain in the […]

Part 2: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

Link to full video Part 2: Welcome to the Land of Almost: 30 […]

Part 1: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

Part 1: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses […]

Florence -Robiglio

From Burgundy Blahs to Emerald Wow: A €1000 Behavioral Glow-Up Ever walked into […]

Design Crimes & Dining Fines: How to Turn Meh into Memorable Without Selling a Kidney

Link to full video Let’s not sugarcoat it: some restaurants feel more like […]

When the Door Repels More Than It Welcomes: 10 Behavioral Sins at the Entrance (and How to Fix Them Without Summoning an Architect

Restaurant Redesign Chronicles Let’s talk about entrances — those few seconds where your […]

Is Your Plate Hurting Your Prices? A Neuroscience Autopsy (Well, Kind of)

Link to full video Before a guest even picks up their fork, their […]

From Cafeteria Vibes to Velvet Dreams (All Under €1000… Mostly)

Link to full video Let’s be real: first impressions in restaurants don’t begin […]

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