Posts in Hote

Stop Spending Where Guests Don’t Feel It

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Jul 31
How Smart Hotels Reallocate Budget for Brain-Based Profit INTRO: The Hidden Cost of […]
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Staff Training (7)

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Jul 4
“When a Guest Starts Comparing You to Competitors: Don’t Compete — Reframe” A […]
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Part 3: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

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Jun 20
Link to full video 1. TV at Neck-Tilt Level: A Pain in the […]
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Part 2: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

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Jun 17
Link to full video Part 2: Welcome to the Land of Almost: 30 […]
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Part 1: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses That Guests Remember Too Well

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Jun 13
Part 1: Welcome to the Land of Almost: 30 Tiny Hotel Design Misses […]
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Emerald Trap

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May 6
The Emerald Trap — When Design Gets Too Perfect to Feel At first […]
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Wait Instead of Welcome!

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May 3
When Your Lobby Says “Please Wait” Instead of “Welcome Home” Link to full […]
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Paris Hotel

Paris Hotel Where the Sink Has Trust Issues

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Apr 27
Dear Hotels: Your Sink Placement Is Scaring People ( We Have Proof)!!! Link […]
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My Anxiety Took a Nap

My Anxiety Took a Nap

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Apr 25
It’s Like My Anxiety Took a Nap and My Senses Got a Spa […]
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Loved by the Crowd. Reviewed by My Inner Behavioral Critic

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Apr 20
A hotel in Prague that somehow managed to calm my nervous system Link […]
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