Behavioral Hack:People are more likely to indulge if they feel they’ve earned it […]
Behavioral HackHumans love choice — until we hate it. Too many menu options […]
When a Guest Is About to Leave Without Buying: Don’t Chase — Rehook […]
When a Solo Guest Looks Disengaged: Don’t Interrupt — Gently Invite A guest […]
When a Guest Is Celebrating Something (But Doesn’t Say It Out Loud): How […]
“When a Guest Starts Comparing You to Competitors: Don’t Compete — Reframe” A […]
When a Family with Kids Walks In: Don’t Just Smile — Strategically Engage […]
When the Guest Is Clearly Disappointed but Says Nothing: Silent Signals, Smart Moves […]
When a Guest Asks for a Discount: How to Say No Without Saying […]
When the Guest Seems Rushed or Stressed: Don’t Move Faster — Move Smarter […]
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